Zipcar is NOT what they use to be. I've been a .ember for many years now and ziocar doesn't give a damn about its customer base. I'll be so happy when another service like zipcar comes alone and push them out. Zipcar has turned into a real not so nice company. Over the years I've returned cars with 20 and 30 minutes left on the rental, I've pay for several cabs cause the car wasn't there. I returned a car 6 or 7 minutes late and was charged $70 and no one was waiting for car. Not even $70 is not appropriate for 7 minutes late and NO ONE is waiting for the car. Zipcar is FOS. Zipcar doesn't record how many times you've returned a car with 20 30 even 40 minutes left. Zipcar gives you NOTHING back but I don't ask. But have sympathy for those that are loyal to your company but no zipcar wants to figure a way to ram it up your rear end. Loved this company once but its going to hell fast. Please do not waste my time with that generated response. I've already know the outcome. I'm switching to Turo. Zipcar go F@CK yourself. I'm going to make sure my 5 other family members with Zipcar delete their accounts also. Another ride share will come along soon. Zipcar underwear has gotten too big. They say f@ck the little man that keeps the company afloat. Customer service ain't worth a hill of bean. They can't do a damn thing.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
