I've been a Zipcar user for two decades in NYC. Everything great has vanished. They routinely switch cars on you, often to cars very far away. My most recent reservation will be my last. I had to switch cars 3 times before I could start my trip. The first car wouldn't start and the second broke down after a few miles. The car that worked had a check engine light on. Zipcar maintenance and reliability has plummeted and I no longer feel safe driving in a Zipcar.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.