Zipcar is out of line. They changed the location of my car pick up at the last min the day of the pick not considering my safety or location. There was zero communication zero accountability and zero resolution. I booked in adavance it's extremely poor customer service and disheartening as a longstanding customer.I needed the car! I booked 6/1 and to change any details on 6/8 the date of the event is highly unprofessional. They did not consider my safety at all. I called and it was oh you cancel. You all made changes not me.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
