This is a very unscrupulous company, and by association its parent company Avis Budget Group also. I had booked a zipcar for a two-day trip a week in advance, and then they suddenly changed my reservation just a few days before the trip to a much smaller car for the same cost, without any explanation given. Then I looked at the car that I had reserved to see what happened, and someone else took part of the time-slot that I had reserved it for. Totally unacceptable.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
