At least 40% of the time I rent a Zipcar, they screw it up. Today's example is that I booked a car a block away from my house. When I checked on the app, they changed the reservation, without telling me, to a car that is 40 MINUTES AWAY FROM MY HOUSE!!!!! When I demanded cab fare back and forth, they said all they could do was offer to extend the reservation or credit my next one. F... Zipcar!!!! If only there were other options! I HATE ZIPCAR!!!!!!
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.