Long time Zipcar user. Car I booked was missing. Zipcar made me walk a mile to another car. Other car had issues leaving the lot. Eventually got out to find out there were tire pressure issues. Ended up spending the whole trip filling the tires but it kept losing air. Car was filthy too. Support offered $50 compensation for a $1000 two day booking after spending 8 hours on the phone with them.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.