I have been a huge fan and recommender of Zipcar. But I decided to write this review after sending repeated mails to the company with no response.The car I was booked had overdue maintenance issues and the tire burst on my trip out of New York. This could have been terribly dangerous if it happened on the highway but fortunately, it was on a low traffic bylane. The response was speedy when I called the company and I was expressly advised to take a Uber back into the city and that it would be reimbursed as the car did not even have a spare. However, I still have not received the reimbursement or an update. So disappointed. Be careful with their lofty promises. I had never thought I’d be put through this despite all the shortcomings.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
