Customer Service was horrible. They were rude in billing and in customer service department. Had issues with cars. Overage charged over several occasion. Will be filing a report with Massachusetts Attorney General’s Office regarding the charges on the account since I tried to resolve issue. 2x! On the phone 5 hours on one occasions ( rudely hanging up) The next day 2 hours ( same experience) Had a car accident had been renting from ZipCar for 2 months. Spent on average $4-5k monthly. No more business from me!Demetrius Taylor
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
