For around 2 years I was using zipcar in london, very good costumer services very polite to be honest the most of them was greek and that it was for me positive because I was in greece for 16 years. I was very careful trying to send them photos all the time for the condition of the vehicle, calling them if something change or traffic or smells from the car. But couple of weeks ago the zipcar suspend my account with no reasons. I send them many emails asking them why? What I done wrong what's happen? The only answer they give to me was THE DECISION WAS BEEN MADE. WE ARE SORRY. guys why? You just are dropping off your costumers? Why? And my neighbor told me the same they suspend his account with no reason. I hope zipcar to have good drivers like me. Because many of vars or vans was crashed scratches from drivers who don't have even license driving.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
