I got married, sent my license to DVLA to change my surname and in the interim got blocked from Zipcar. I cannot get hold of anyone to explain or get any details and the automatic replies are from a center in Estonia. I tried for weeks to get a response that was from someone to please review my account. Absolutely horrific customer service.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.