I was kicked out of the app. Could not log in & they had to unlock the car & lock when I call and wait to speak to someone. I wanted to extend my booking so by me not being able to log in we had to rebook. Somehow someone was able to overbook. Zipcar called like it was my fault when it is them & their system’s fault for technical issues. I’ll never suggest or use this car company again. Biggest inconvenience, lost money, my child & I was left to freeze in the cold for 5 hours.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.