AVOID USING ZIPCAR AT ALL COSTS. I've had a truly awful experience with ZIPCAR in London. They wrongfully charged me £145 which they took from my account with no prior warning for a "traffic violation" that was their own fault. And they "accidentally" took that payment 9 times, meaning they have stolen over £1000 of my money straight from my account. I called up several times over the span of two weeks and they refuse to refund the money. They tell me a customer service rep will call me back and then no one does. This is awful service and a really dodgy way to make money. Whatever you do do not give them access to your bank account, they will steal your money.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
