I just had the worst experience ever with Zipcar definitely will not be using their services ever again in life. Picked up the first car picked it up on a Friday used it about four days. They provided me with 200 miles per day so that was 800 miles that was given to me they claim that I drove over 1000 miles even though I had the mileage tracker on on my phone because I know how these car services do. They told me that my mileage tracker was incorrect and that theirs was correct. Then on top of that the day after I kick the car up an alert popped up when I cranked the car stating that I was 132 miles overdue for an oil change. So then after taking that car back, I picked up another car and there was some strange knocking noise from the undercarriage of the vehicle so I ended up taking that one back Picked up another vehicle and the bearings on the wheels were bad it was making out loud humming noise, zipcar does not do any maintenance on their vehicles which interns makes driving conditions, unsafe for drivers. The price per miles over is ridiculous with this company and they charged me 50 for being 2 minutes late and they charged me a 139 towing fee because their car was unsafe to drive. Completely ridiculous. Just going to use Turo or Getaround next time.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
