Zipcar is a scam. The membership details initially shown to me were “wrong”. I was told I’d get 180 miles free per day but they snuck in the real details in the trip confirmation email (only 180km per day). I was charged $90 in extra mileage and they refused to provide a refund despite it being their fault. The customer service call was all over the place. I was told I drove 498KM which was wildly incorrect. It took 30 minutes for them to figure out the correct details. The whole situation was just fishy and I wish I read online reviews sooner.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
