This is the second time I tried to book through the app and was not booked but was still charged. Tried to tell customer service but they insisted the only way to book the car was to charge my card again. Once they over drafted me and I couldn't extend, they charged me a late fee. So was basically charged 3 times and Zipcar refused to refund the accidental charge that caused the mess in the first place.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
