Purchased two of the Zipr Roo 4 scooters for my wife and I on the 6th of May 2025. I immediately found four problems and both scooters had them. Problem #1: The keys they provide are absolutely worthless. I can take a wood dowel the same size as the key, round off one end and insert it where their key goes, push down and Shazam, I am off and running. Problem #2: I could not hear the horns. I, like thousands of seniors wear hearing aids. And NO, mine are not the cheap ones. I get them from the VA and out of pocket they run $10,000.00 a pair. Problem #3: I spent over a month going back and forth with their customer service and they offered no solution to the horn problem other than saying they would have their design department get in touch with me to discuss possible solutions. I am still waiting for their call. Problem #4: I wrote the CEO of Zipr roo about the above issues and he didn't have the common courtisy to respond. I would never even think about buying from this company again.
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Founded in 2004 Zip’r Mobility is a manufacturer and distributor of medical supplies that make a difference. mobility scooters and power wheelchairs. We are proud in playing a small role in enchaining the quality of life for the families and customers we serve. Our diverse product offerings include mobility scooters, power wheelchairs, rollator walkers, knee scooters and much more. We stock a full inventory and are ready to ship directly to you in a timely manner.
If you have any questions about our products, feel free to email us at info@zipr.com or call us at 1-888-654-1102.See more
