It was a total nightmare going to Zizzi Sevenoaks on Friday 17th May 2024, I arrive at the restaurant with my son and another two adults total number people four at 9.40 pm considering the closing time is 11 pm. To be told that they will not offer a table due to they had no chief to cook the food this is an hour and 40 minutes before closing time. We were then told we can only have takeaway menu which was weird and baffling because I would make the assumption a takeaway meal will still require cooking and preparing. The manager become aggressive and argumentative this was very uncomfortable because the two ladies who was with me began to feel very nervous. This whole situation could be seen by the internal CCTV Cameras.When I address my concerns to the manager he then decided to offer us table my son and the ladies then decided that they were not comfortable due to attitude and behaviour of the manager.I have since tried to telephone the head office of Zizzi (020 7535 4052) on numerous occasions to address my concerns and have not been able to get anybody to answer the calls I have telephone the main office over 5 times do feel free to try to call the above number yourself. I have even telephone Zizzi in Sevenoaks and been promise a call back which has never happened.Hopefully someone within Zizzi will give me a call back or email
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Our restaurants are run the Italian way - passionate and homely with a little flair. Wherever you are, something you can always be assured of is a warm welcome.
