I can't rate the quality of my order (a photo book), because it never arrived and I'm not even sure it was actually ever shipped.I ordered within the shipping deadline for Christmas (as it was supposed to be a gift) and paid extra for priority shipping. According to the website, my order was shipped a week ago, but the tracking button and the tracking number do not work. I contacted customer service, and they also cannot access the tracking information for my package. They also did not know who their delivery partner is either. I am very disappointed in their service. They are not offering any sort of commercial gesture. I spent 200 euros for literally nothing and am now missing a Christmas gift for a loved one. I have actually ordered from Zno several times in the past, with good experiences. Very sad to see how much the company has gone down the drain. I will not order from them again and I would not recommend them.
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Zno™ is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
