I don’t even know where to begin with this “service”. I had already promised a client this specific photo album and was forced to follow through with it because of it potentially damaging my reputation. I had a promo code for 50% off so I had quoted my client a lower price. That was a HUGE mistake. The website is absolutely TRASH. It took me literally days and days to get the thing ordered because there was an error every single time and then it wouldn’t save the album I created. FINALLY after literally 5 or 6 days of this crap- customer service FINALLY responded with absolutely unhelpful advice. At that point I had already gotten it ordered but of course the promo code didn’t work. I also had to pay for priority shipping on top of my loss because of the amount of RIDICULOUS time it took to get me to order it. Customer service is the worst I’ve ever dealt with and naturally, wouldn’t help me with anything. They suggested I use the SAME promo code that didn’t work the first time on my second order so I can get the discount. YEAH OK. Idk why they even bother having a “customer service”.Total garbage company.
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Zno™ is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
