I was a Pro Maker member for many years but decided to cancel at the start of COVID. I contacted Zno with my request to cancel however they continued to take payments from my credit card without me realising. I contacted them over a month ago & they agreed to refund the last 7 payments that had been taken without my consent however a month down the line I’ve not received the refund & they’re wanting me to jump through hoops to get it… Just check the payments haven’t left your account & reissue them (surely it’s not that difficult!!) Customer service from this company is disgraceful, I definitely won’t be using them again!!
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Zno™ is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
