Hello Zno Customer Serivce!Wooow I thought I was going to like this company, but now I don't know! Just got off the phone with a customer service Agent "Evelyn" and she was a bit rude! It's shocking because before she seems really helpful and nice! Maybe because she has a heavy load or something! Everybody have bad days, however when speaking with customers who plan to make ZNO their number one Album company, you have to he careful with the way you speak with your clients! Even though you have a lot of Customers you have to tend to, you still have to be patient and answer their questions in a diplomatic way! At first I gave Evelyn a good review, now I feel so sorry that I gave her a good review! This is my first time using this company, so that's why I have so many questions! As a professional photographer, I want to make sure I'm knowledgeable myself as far as Albums go! Hopefully, if I call back with any questions I get someone who is not rushing me! NOBODY WANTS TO BE RUSHED! Again, I know this company probably have a lot of calls, but again you still have to be patient with your customers!
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Zno™ is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
