ONLY DISCOVERED THIS PROBLEM WHEN LOOKING AT MY BANK STATEMENT. SEVERAL ORDERS IN THE WEEK LEADING UP TO XMAS WERE MADE AND BILLED I DID NOT MAKE THEM. CLOSE TO £350 WAS TAKEN AND OCADO ALTHOUGH SAYING THEY WOULD REFUND THE MONEY ACTUALLY TOOK ME OFF THEIR WEBSITE SO I COULD NOT SEE THE ROGUE ORDERS OR ANY INFORMATION ON MY ACCOUNT. THEY ALSO DID NOT REFUND MY MONEY.MANAGERS AT OCADO WERE MOST UNHELPFUL. I HAVE USED OCADO FOR YEARS AND AM SHOCKED AT THE LACK OF RESPECT OR CARE
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Zoom by Ocado delivers your groceries in a jiffy, or in a same-day slot of your choice. Zoom means more freedom, less planning and no more last-minute trips to the shop. With over 9000 products, we have what you need – and with a minimum spend of just £15, Zoom is perfect for grocery essentials.
