I ordered some collars back in November, the order was marked as completed online however i had not received the order. After further investigation from both them and us it was realised that it had been delivered but to someone else. We have never received the parcel and the communication from Zoomaila at first was consistent, however they wanted us to take the matter up with Yodel. They are the supplier so this is their job not ours! They admitted it went to somewhere else but were not willing to send a refund or replacements until they had received admittance from Yodel - once again this is not our fault?! Since the 21st December they closed my chat as resolved (which its still not) and i have messaged them as many ways as i can and tried to find a phone number but still no response!! I have loads of friends that were waiting to see how the collars went and then they were also going to order however we will NOT be recommending them now as this service is appalling. Its now 6th January we still have no order, refund or any communication. Appalling service. Sooooo angry!!!!!
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Zoomalia bedeutet vielfältiges Zubehör für alle Ihre Haustiere. Von Trockenfutter für Hunde und Katzen über Kaninchenställe bis hin zu Aquarienfiltern finden Sie auf der Website eine große Auswahl an hochwertigen Produkten.
