Hello everyone,I basically cannot understand the customer service hours.I placed an order, paid for it and received it. However, one of the items I ordered was incomplete. I reported this and complained about it using the form system on the day of delivery.However, 48 hours have now passed and I still haven't received a response.How is it possible nowadays that one has to wait unnecessarily long for a response or even for the issue to be dealt with?And if you do respond here, please do not refer me to your contact form if I am not going to receive a reply via that anyway.
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