I have been a regular customer in my local zoomalia for years and had an account there, which i will now ignore. i bought a dog collar for our new pup and after less than two days the fastener was stiff and jammed solid when i tried to remove it. I tried using pincers and to no avail so took it back for help. The staff member quickly told me that using pincers meant i couldn't return it. Then she asked me if i had glued it shut!!! Then she got a pair of pincers and tried to open it, resulting in it completely breaking and rendering it unusable with a lead. She handed it back to me worse than it was when i arrived and said sorry, but that's all i can do. I wont be going back any time soon.I received a reply 21st may from zoomalia re iterating that i used pincers to try and open the faulty connecter. they didn't however apologise for their own staff completely rendering it snapped with a set of their own pliers. big company result.
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Zoomalia bedeutet vielfältiges Zubehör für alle Ihre Haustiere. Von Trockenfutter für Hunde und Katzen über Kaninchenställe bis hin zu Aquarienfiltern finden Sie auf der Website eine große Auswahl an hochwertigen Produkten.
