I guess everything could go well. However if it doesn't, customer support is as maliciously unhelpful as they could possibly be. You will get strung along, made to do useless tasks, be lied to (pathologically, I'm sure they can't help it), but never at any point will you be provided with any type of solution. In my case I ordered €65 worth of catfood and received nothing. This should have been exceedingly easy to resolve, but clearly this company has no intention of ever doing that. In their view this is between me and the delivery company they hired. Useless.If you must order, use a credit card or paypal, at least that will require them to follow the law. But please don't.
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