zooplus.bg

1.5
1.5 Based on 8 reviews

...

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Evgenia Koleva
Serious delays and complications delivering the orders

I have been Zooplus.bg customer for 8 years, but for the past few months they have been having serious troubles delivering to Bulgaria despite their intense ads campaign. I`ve been waiting now 10 days for their new courier company Express One to bother to deliver my order from they storage place in Haskovo to Svilengrad - thats roughly 60 km distance. The previous company Same Day had some serious delays too, but at least they delivered. The bottom line - Zooplus is clearly showing to their Bulgarian customers that they care less about their orders, so I would say in return - Avoid buying from them until they change their attitude and start using again courier companies that actually deliver.

1
Date of experience: Feb 20, 2026

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