Absolutely appalling customer services, rubbish communicators and even their complaints team can’t understand or follow clear explanations 5 phone calls to try to speak to someone and 3 explanations and then the joke is on me about their mislabelling of the term primary! Hey ho. Don’t bother contacting them they just want your money! No one listens!?!
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We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.
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