zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Antonio Dim
Zopa reported ISA's earned interest to HMRC as taxable

Zopa reported all interest earned in ISA account as taxable to HMRC. They sent letter that I owe tax for last year due to interest. I was surprised, but I could suspect that from my Zopa ISA since I don't have other interest earned. The worst is that I didnt receive any information from Zopa previously about this error, so we know what happened! Only after I cotacted and asked them about, they admitted it is their mistake. They wrongly reported all ISA interests to HMRC as taxable. Mistakes can happen, but Zopa, at least, should inform customers, but they kept silient.

1
Date of experience: Nov 19, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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