This is a mixed review as Zopa do offer some great products, however their app is seriously flawed. I've been using Zopa on and off for a while so as a result I have a few old savings accounts that still show in my app as "Closed". It would be helpful if these accounts could be removed but apparently they can't.However, what I find even more frustrating is that old linked external accounts can't be removed either. The is a menu option within the profile called simply "Linked accounts". This implies that by entering that option linked accounts can be edited but it seems not. In my case tapping on this option wants me to check my credit rating which is very odd and has nothing at all to do with linked accounts. I contacted Zopa by chat but sadly they were of very little help and didn't (or couldn't) explain why the menu item had nothing whatsoever to do with it's title.
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We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.
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