zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Frustrated
Credit Card

Credit CardExpect your account to be frozen with no warning. Because of "fraud" no update. Customer Service won't help. Happy to allow you to get in more debt and refuse to unfreeze account. Until they look in to the matter. No suspicious activity on my account. I questioned if this was the real reason and told numerous customer have been frozen. I would avoid to save yourself stress. Credit cards are there to help in emergencies and this one will most likely be frozen!*reply* I have no email updated since you frozen my card friday. So the below doesn't apply to me. No one has told me anything. So it's great your saying all this but im sat in limbo for well over 48 hours.

1
Date of experience: Oct 11, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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