The customer service reps actually lie to you… been waiting 5 weeks now for the refund I was told would be processed 5 weeks ago. I was accused of lying until they read the chat. They actually have no clue. Stay away from this company… when you hear it’s been processed and will arrive in 10 days. Don’t believe them.I was also racially attacked due to being white for no reason. This is UK and we are being attacked like a minority by companies like this
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