Do not touch Zopa credit card with a 'bargepole' be warned. They have the worst Fraud team I have ever dealt with. We have had to repirt them to 'Report Fraud' part of the Police, and now the Financial Ombudsman.
My son in law lives and works in Staffordshire. His Credit card was used in Huddersfield when he could prove he was at work. Rang the fraud team who said the card would be blocked, another sent and it would be investigated. 2nd card was used for '9' £19.99 payments using Paypal one after the other, even giving the name of the user. Again Zopa fraud were informed that these payments had not been made by my son in law, again to be told this card will be blocked and another sent out. The 3rd card again has been used this time in KENYA at a Boutique hotel!!!!!!! Again they were informed and a 4th card has been sent, together with a decision from the Fraud team saying there isno evidence of any fraud having taken place and the card payments still stand!!!!!!!!! They have not investigated at all, they just say it has been an error by my son in law!!!!!! Be aware Zopa now the Ombudsman is on your case!!!!!! I believe at the moment that this fraud activity is an INSIDE JOB, and I wait to be proved wrong!!!!
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