Poor costumer service for items that cost an arm and a leg. If you don’t like a product for whatever reason you have to pay to ship it back. Again for items that cost so much the cost to ship back should be on the company. I also had an issue with not being able to cancel my order. I sent an email the next day and no reply. I sent another email the following day and no reply. I called to cancel and they said they couldn’t find an email and it was already shipped. Their excuse was the other email inbox I probably sent it to is not looked at. If it’s not looked at don’t have that email maybe???
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ZO® Skin Health Products apply Dr. Zein Obagi’s most recent Skin Care philosophies, for skin care products that help achieve & maintain healthy skin!