zuker.co.uk

4.6
4.6 Based on 58 reviews

...

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Edwina Cooper
Just lies and lies, poorly trained staff

Has to be the worse property agency I have ever dealt with.Staff are poorly trained and make up lies as they go along. I was told it was illegal to copy an apartment key when I lost 1 and replaced it at my own cost.Agency have no regards for customer service and always kick up an argument claiming they are right when clearly know nothing about tenancy laws and regulations.This is a chinese agency with staff members who can barely speak English, write correct emails with the correct information.Very unprofessional and will never use again.

1
Date of experience: Jan 03, 2024

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