Appalling service and behaviour. I had a viewing booked in the development I already live in today. Waited 10 minutes at the concierge and called the offfice to confirm the appointment, who said he was on his way. I then called again 10 minutes later because still had nobody turned up and I was told that they wpuld call and let him know I was at the concierge - because I was. After half an hour waiting, I called the office again, explained I had been waiting outside of the concierge and to please cancel the appointment that they hadn't turned up to. 10 minutes later - 40 minutes after the booking time - they called me again from the office asking me why I wasn't there, depsite having waited 30 minutes at the concierge and calling them multiple times throughout. The agent then took the phone and actually accused me of lyingand said he had been there the whole time when he obviously hadn't and not on 1 of the 3 calls to the office did anybody confirm that.
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