zunado.com

2.5
2.5 Based on 21 reviews

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Chris Nunez
Delayed Responses and Dishonest Practices — Extremely Frustrating Experience

I have never had such a frustrating experience with an online service. After requesting a withdrawal of $170 to my debit card (which the interface promised would be “immediate”), I spent over 12 hours in limbo, with no transaction confirmation and no funds received. I had to complete identity (KYC) verification twice, both times successfully, yet my withdrawal was still pending review without any clear explanation.Customer support was consistently noncommittal, only ever replying with stock messages about “forwarding my request to the relevant department” and asking me to be patient. Despite repeated messages emphasizing the urgency—for example, that disputes with my bank are easier to resolve within 24 hours—the company did not provide any real timeframe or evidence that anything was actually being done.Worse, my account showed no transaction records related to my activity, adding to the lack of transparency. When I looked up reviews, I found other users had reported exactly the same issue: missing payouts and a lack of genuine help from support.Based on my experience, their advertised immediate withdrawals are simply not true, their communication is evasive, and they seem to drag out the process until after the point where a transaction dispute would be easily possible. The whole situation feels deliberately dishonest and deeply unprofessional.Avoid this service at all costs.

1
Date of experience: Oct 30, 2025

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