Zwilling customer service is extremely poor.After a failed DPD delivery where the parcel was left at a local shop without authorisation, Zwilling offered no resolution for over two weeks. Responses consisted only of “chasing DPD”, with no ownership, timeline, or replacement provided.For a seller responsible for goods until delivery, this level of customer service is unacceptable! Buy from the reseller if necessary - the direct shop is such a let down
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ZWILLING has been the gold standard for premium cutlery the world over for 290 years. But did you know it is so much more?
Marrying the tradition of expert German engineering and stainless-steel know-how from our long history of knife-making and boasting a family of premium brands such as STAUB and DEMEYERE, the ZWILLING Group is truly the modern kitchen specialist. ZWILLING offers glassware, cast iron, nonstick and stainless-steel cookware, kitchen tools, including electrics and advanced food storage systems, and, of course, a wide spectrum of knives. We create products so that you can do it all in the kitchen.See more
