We were fairly happy with our knives which we purchased just under a year ago, then the smaller knife broke at the handle which you don’t expect with expensive knives. I am waiting for customer service to reply to my email as clearly that should not have happened!3/12Zwilling got back to me and said they no longer make those knife set (which we bought just under a year ago) so will replace the broken knife but with one that doesn’t match! So in truth I don’t feel as though this was a good purchase as the knives were fine to use, but clearly more fragile than they should be and were not cheap. Now I have a set that doesn’t match, you would have thought Zwilling could have done better than that!Update 7/12Having been told about the replacement on 3/12, I am still waiting for confirmation it has actually been dispatched!UPDATE 11/12How long does it take to put a knife (unmatching) in a box and send it. Still not even a confirmation of dispatch, I am beginning to feel much less confident about this company and its products and customer,r service.UPDATE 12/12Knife arrived, doesn’t match the set at all, I won’t be buying from them again
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ZWILLING has been the gold standard for premium cutlery the world over for 290 years. But did you know it is so much more?
Marrying the tradition of expert German engineering and stainless-steel know-how from our long history of knife-making and boasting a family of premium brands such as STAUB and DEMEYERE, the ZWILLING Group is truly the modern kitchen specialist. ZWILLING offers glassware, cast iron, nonstick and stainless-steel cookware, kitchen tools, including electrics and advanced food storage systems, and, of course, a wide spectrum of knives. We create products so that you can do it all in the kitchen.See more
