We ordered a dish from this company which cracked under (very limited) normal use. I sent photos of the damaged dish and they agreed to replace it upon return. I returned it (packaged in multiple layers of bubble wrap) and they cheekily claimed that it had broken in the post due to poor packaging, but they would replace it ‘as a gesture of goodwill’. It was well packaged and was already broken (which I had evidenced before with photos!) it most likely broke further because it was cracked! This response was rather cheeky/rude, so I won’t be ordering from them again.
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ZWILLING has been the gold standard for premium cutlery the world over for 290 years. But did you know it is so much more?
Marrying the tradition of expert German engineering and stainless-steel know-how from our long history of knife-making and boasting a family of premium brands such as STAUB and DEMEYERE, the ZWILLING Group is truly the modern kitchen specialist. ZWILLING offers glassware, cast iron, nonstick and stainless-steel cookware, kitchen tools, including electrics and advanced food storage systems, and, of course, a wide spectrum of knives. We create products so that you can do it all in the kitchen.See more
