I have a Staub grill pan which after a few months of use cracked in two despite proper care. Staub products are meant to be warranted for 30 years. I contacted Staub immediately and pictures of the grill pan were requested. They were promptly sent via email. That was 1 month ago and after several emails and attempts on facebook to get someone to respond to me and resolve my issue, I still have not heard from them. Absolutely disgusting from a company like Staub/Zwilling, complete lack of professionalism and customer care considering the prices you pay for Staub products. Le Creuset, here I come...
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ZWILLING has been the gold standard for premium cutlery the world over for 290 years. But did you know it is so much more?
Marrying the tradition of expert German engineering and stainless-steel know-how from our long history of knife-making and boasting a family of premium brands such as STAUB and DEMEYERE, the ZWILLING Group is truly the modern kitchen specialist. ZWILLING offers glassware, cast iron, nonstick and stainless-steel cookware, kitchen tools, including electrics and advanced food storage systems, and, of course, a wide spectrum of knives. We create products so that you can do it all in the kitchen.See more
