zymurgorium.com

2.1
2.1 Based on 7 reviews

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Average Rating

2.1

/
5

7 Reviews

5 Star
14%
4 Star
14%
3 Star
0%
2 Star
14%
1 Star
57%

All Reviews

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Review Time

Tanner Carter
No confirmation or support after purchase

I made a purchase on the 8th and did not receive any confirmation email or updates about delivery. I tried to get help, but there was no response. It feels like they took my money and vanished!

1
Date of experience: Jan 18, 2026
Total scam! Proceed with caution!

I made a purchase on the 8th and received no confirmation email or any information about delivery. I tried to get in touch, but all my attempts were ignored. It feels like they just took my money and vanished!

1
Date of experience: Jan 08, 2026
Amber Scott
Lack of customer support!

I placed an order on January 8th, 2026, and now it’s January 17th, 2026. I haven't received any confirmation about my order and have tried messaging, emailing, and calling with no response. They are quick to take your payment, but now I have no idea how to retrieve my money. I strongly advise against using this service. I feel completely cheated!

1
Date of experience: Jan 08, 2026
Josephine Baker
Lovely gin liqueurs

I've ordered gin liqueurs from this service four or five times as gifts. Initially, I was concerned because they don’t send confirmation emails or updates about order status, which is a significant issue for first-time buyers. Now that I know what to expect, I don’t worry as much. This remains the sole negative reason for giving 4 stars instead of 5, which is unfortunate because the gins deserve 5 stars. I usually buy a few for birthdays or during the holiday season, and I hope they continue producing them as they are my son's favorites, especially the marshmallow flavor. Some bottles are also visually stunning with a shimmery look. I ordered on Monday, and they arrived today, Thursday, so the shipping is quite fast. I received tracking information via email on the delivery day, which works for me since I work from home. Prices are reasonable, and the bottles are well-packaged in protective bubble sleeves. Overall, I highly recommend buying from here; just don't expect a lot of emails since they don't send any. You can create an account to check your order, though it won’t be updated either—mine are all still marked as waiting for dispatch. 😂

4
Date of experience: Nov 13, 2025
Order placed 2 days ago

I placed an order 2 days ago, and while my payment was taken, I haven’t received any confirmation email or updates. I tried to reach out via email, online chat, and phone, but received no response.

1
Date of experience: Oct 24, 2025
Mindy Fisher
Absolutely perfect!

What can I say? The gin liqueurs I found online during lockdown are fantastic, with sweet violet being my favorite. I finally ordered directly from the seller after hesitating for months, and the service was exceptional! I ordered 8 bottles on December 20th at 8:40 AM, and by 9:20 AM they were picked, in DHL's hands by 10:05 AM, and delivered by 8:30 AM on December 21st, even amidst the holiday rush. They were beautifully packaged, making it perfect. A huge thank you for enhancing my Christmas with such top-notch service!

5
Date of experience: Dec 20, 2024
Janee
Great gin, poor customer service

I really enjoyed trying their gins. Unfortunately, after placing an order where only half of it arrived, what should have been a simple resolution turned into a situation where my numerous emails and calls were ignored. It seems I'm not the only one experiencing this issue.

2
Date of experience: Jan 24, 2023

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