First of all, I have read many of the reviews here and I will say that I DO NOT THINK THE GAME IS RIGGED. I have played over 400,000 hands and yes I have had my share of bad beats but also my fair share of wins too. It all evens out in the end. It is a well-known fact that you will remember a bad loss much longer than you will remember a good win. So I think that the people who are complaining that the game is rigged are just bad losers or maybe not very good poker players or perhaps just very unlucky. Anyway, my issue was that several billion chips had disappeared for my account after somehow being placed at a very high stakes table which I did not request to join and then when I tried to leave that table I had already lost several billion chips, either in a lost hand or possibly a lost ante. I sent a message to customer service and did not get a response. The next day I sent another message to customer service and again didn't get a response. Then I left a bad review saying that the customer service was not responsive. But today, after leaving a third message for customer service and being very persistent I finally got a response from them and they replaced the chips to my account. So, my faith in Zynga and Zynga customer support has been restored. Thank you!
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