I booked an inspection and was charged £120. During the visit, the engineer disconnected my boiler and cut the gas supply, stating it was “Immediately Dangerous” due to a rusted casing.
However, the issue appears to be a minor water leak from the diverter valve causing surface rust, and the boiler was otherwise functioning. I was not properly consulted before the disconnection, and the explanation provided was vague.
The warning notice also states that the disconnection was done with my permission, which is not accurate.
Overall, I am dissatisfied with the lack of clear communication and the handling of the situation. I would advise others to seek a second opinion when major decisions like disconnection are made.
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Welcome to 0800 Homefix your local handy tradespeople!
Same day emergency repairs from your local experts.
Covering Plumbing, Heating and Handyman Services at competitive prices our aim always is to build strong relationships with our customers built on good quality workmanship, reliability and fast response times!
We offer a wide range of services including;
service & maintenance
boiler breakdowns & repairs
competitive new boiler and central heating installation prices
handyman services
plumbing repairs
We look forward to receiving your call.
Yours Gratefully,
0800 Homefix
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