We turned up to the caravan in Dymchurch to find a smelly, dirty and ant ridden property. The carpets were absolutely disgusting. The hair and fur in the carpets was the worst I have ever seen in any carpet. Even on the laminate there was crumbs, fluff, bits of tissue etc. The toilet floors were gross, with thick hair and grime in the corners and behind the toilet. There was muck under the beds and sofas. The laminate was so, so dirty. I called 1066 holidays immediately and was told I would hear back from someone asap if I emailed them. So I did that and did not receive a response so called back an hour later to be told they couldn't specify when someone would get back to me and the office was closed. So we left and drove home. I absolutely could not spend a single night in that filth. Reading other reviews I assume I will have a battle on my hands for a refund given the lack of customer service. Goggling the telephone number i see that they also have their own cleaning firm which is so very ironic
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