Disgusting!!!!! I can now see many others have had a similar experience and can also see that the company only respond to positive reviews! Lol Unsafe, unclean and unsupportive The state of the property was absolutely disgusting. There was dirt, food crumbs and food stains on the kitchen floor which hadn’t been cleaned. The bathroom radiator was completely rusty, the shower rusty and the shower door not even fitting the shower frame. The window in the smaller room was broken and unable to close at all making the property unsafe. The property smelt very bad. The property listing images are incorrect this is not the same caravan and if it is these pictures where taken when it was brand new - the property listing says sleeps 6 but it doesn’t it sleeps 4 and there is no addition bedding provided. Being able to rectify this with 1066 was the most confusing process ever - you have to email for a response the response tells you to call the warden the warden tells you to email! I called 6 times over 3 hours sent several emails … The staff at parkdean were unable to assist as the property is private. 1066 never sent anyone to clean the room and did not send anyone to rectify the broken window and have never contacted me to follow up. This meant that we stayed in a property where the window was compromised. Gone through booking.com cos form the reviews it seems they have taken my money and will be keeping it - small claims court I think!
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