The holiday home we stayed in was beautiful. The owners had put a lot of effort into making it into a lovely place. However the company that run the holiday park I would not reccomend.We had paid a good amount of of money for our stay. We arrived and found the beds had not been made up when I spoke to the company I simply got back "we look after our staff, and during the heat we tell them to leave the beds" I advised do you not look after your paying customers then? Again this is nothing to do with the owners but the company who runs the bookings. We was supposed to be the ones arriving on our holiday to get hot and bothered making all the beds up. The property was not fully cleaned debris on the floor and crisps (loose) left in drawers and not cleared up. Again no apology for this. The bin liners were just placed on top of bins (which I totally get is easy for me to do myself, but again why should I when I have paid for a service. Again she simply replied we don't put the bin liners in regardless of the weather is hot or cold. We also had some issues with the electric going out. I reported this and she basically came back with its down to the holiday park. No advice of who to speak to but didn't try to help.She was very unhelpful and didn't apologise for the inconvenience of the property not being fully cleaned pr us having to make our own beds up. I advised I would not book a hotel room and be expected to make my own beds up.I must stress this is nothing to do with owners. They have a lovely holiday home.
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