Horrible experience regarding check in. Called several times to get exact location of caravan located within huge resort and I was not able to get the right support. I was receiving confusing and wrong property numbers including, wrong key lock codes until late in the afternoon.We wasted hours in hot weather trying to locate ghost property. Support was keep saying I should get all check in information and location via automatic email the day before. They left me hopeless with exhausted toddler and indeed 3 automatic emails arrived at 8pm on check in day !!! Real nightmare.
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