Extremely Frustrating Experience - 4 Days Without Access and No Support! I am very disappointed and upset with the service. As a paying customer, my website has been completely offline for the last 4 days due to a technical issue with their system. I have tried to contact them multiple times via chat and email, but I have received no response at all. It feels like I'm speaking to a wall while my business is losing money every hour the site remains down. Their technology caused my pages to disappear, and now I'm being asked to pay more just to resolve a problem they created. This is not professional; it’s a nightmare. If you value your business and need dependable support, I recommend avoiding this service. I am now initiating a chargeback with my credit card company as they have not provided the service I paid for or acknowledged my request for a refund. If I could give zero stars, I would.
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