I want to share my experience for anyone traveling between Siquijor, Bohol and Cebu.
I booked ferry tickets from Siquijor to Tagbilaran 1 month in advance through 12Go. The confirmation stated that tickets would be secured 1 to 3 days before departure.
One hour before departure I was informed that they could not obtain the tickets and the booking was cancelled with refund.
This is the second time this has happened to me using 12Go in the Philippines.
Inter island ferries between Siquijor, Bohol and Cebu often sell out, especially on weekends and holidays. A cancellation one hour before departure creates a real risk of being stranded and missing onward flights. In my case I had flights from Cebu the next morning. I only avoided serious problems because I suspected this might happen and arranged alternative transport in advance.
Refund was processed, but reliability is the issue. Booking far in advance did not mean seats were actually secured.
For ferry routes such as:
Siquijor to Tagbilaran
Tagbilaran to Cebu
Cebu to Bohol
I strongly recommend booking directly with Oceanjet or the ferry operator rather than through an intermediary platform, especially if you have tight schedules or connecting flights.
This service may work if you are flexible, but for critical connections in the Philippines, direct booking appears much safer
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12go.asia:
12Go is an online booking platform (est. 2012, Singapore HQ; operations hub in Bangkok) that specializes in ground and water transport—trains, buses, ferries, point-to-point transfers and selected regional flights. The service aggregates real-time schedules from more than 20,000 vetted operators and currently covers roughly 70,000 destinations in 140+ countries, with a particular depth in Southeast Asia.
Reasons travelers rate the service highly:
Proven track record: Millions of tickets issued over 12 years of continuous operation.
Payment Security: All transactions run through security–compliant gateways; accepted methods range from major cards (Visa, Mastercard, AmEx) and PayPal to UnionPay, Alipay, local bank transfers, QR codes (PromptPay), and popular e-wallets.
24/7 multilingual assistance: Live-chat agents are available before, during, and after travel, and can help with changes or cancellations.
Extra cover when needed: Optional travel insurance, day-trip add-ons, and rail passes for Japan, Taiwan, Korea, and Europe
Transparency: Up-front pricing, e-tickets delivered instantly, and operator ratings visible before purchase.
With a staff of 200+ spread across nearly 20 countries, 12Go continues to refine its platform so that travelers booking ferries in the Philippines, night trains in Vietnam, or buses across Thailand can do so with confidence and minimal friction.See more
